Wild Joker Terms and Conditions
The company strives to ensure that the players’ stay on the site is comfortable, safe, and reliable. For this purpose, a fundamental rulebook was developed that regulates relations with users and describes their rights and obligations, as well as the responsibilities of online casino.
Each person who wants to start playing at Wild Joker Casino Australia must read the terms and conditions and confirm their acceptance of them. In case of refusal to comply with the rules, the user will not be able to use the company’s services.
The company’s management also draws attention to the fact that in order to comply with all international and national laws, this document can be changed and supplemented at any time. The new version will be published on the official website after which it will immediately take effect. Wild Joker Casino recommends that players visit the appropriate section of the website from time to time to stay informed of all updates.
General Terms and Conditions
Certain rules apply regarding the use of the site:
- Wild Joker Casino Australia is only available to residents of jurisdictions where the law allows gambling. It is the user’s responsibility to know this fact in advance as the company does not provide legal advice;
- Only those persons who have reached 18 years of age or another legal age established by a particular jurisdiction can create a profile and start playing;
- Each player can have only one account per one IP address. Creating a second profile will lead to blocking;
- The user understands that playing for real money involves certain risks;
- Company employees, partners, subsidiaries, and members of their families are not entitled to place bets;
- All services on the site are provided for entertainment. The player performs any actions at their discretion and at their own peril and risk;
- The player is responsible for declaring their winnings and making payments to tax authorities;
- The user may visit online casinos only for personal and non-professional purposes. The player does not have the right to represent the interests of a legal entity;
- If the user does not provide identification documents, payment information, or other important details to the organization’s employees, all transactions will be blocked and funds will be confiscated.
Wild Joker Casino has the right to temporarily suspend or permanently block a user’s account if they violate the terms and conditions in the following ways:
- If the player has several active profiles;
- If it turns out that the player is using someone else’s payment method;
- If the user provided incorrect and false identifying details during registration;
- If the user wants to cheat the casino and benefit from a bonus or promotion before all conditions are met;
- If the player is under 18 years of age or bets from a country where this is prohibited by law;
- If the user has transferred or sold their account to a third party;
- If the player tried to cheat the system through the use of artificial intelligence or other programs;
- If the user refuses to provide identification documents and payment information within 14 days after the employee’s request;
- If the player is suspected of conducting fraudulent activities on the site, colluding with other users, as well as using online casinos for money laundering or terrorist financing;
- If the user has not logged into their account for 180 days.
If the user has a dispute with the company regarding the result of the game, then they must file a complaint within 14 days after the results are announced. If there is a discrepancy between the casino and server software results, then the determining result will be the information from the latter.
Wagering bonuses
In order for users to have more motivation, Wild Joker Casino Australia offers them gift money in the form of special bonuses and promotions. However, in order to benefit from this, players must know some rules:
- All bonuses that are provided in the form of extra money, such as no deposit gift, free spins, VIP bonus, birthday gift, and others, require wagering 50 times with a withdrawal amount of up to AUD$150;
- Free or additional no-deposit bonuses and no deposit free spins require a 50x wagering requirement with a maximum withdrawal amount of AUD$150;
- All match offers of 100% or less require a wagering requirement of 35 times. There is no limit on the maximum withdrawal amount;
- If the match offer starts from 101%, then the wagering must be 40 times, and the maximum withdrawal amount will be equal to ten times the deposit amount;
- Bonus payments are made on Mondays and Thursdays. In addition, this will be carried out if these days are not holidays;
- Withdrawal occurs within 2 days;
- The Company will review any withdrawal request for fraud, money laundering, and terrorist financing;
- Players cannot use two no-deposit bonuses in a row as this will result in winnings being voided;
- Money is automatically transferred from the gaming account to the cash account when the player fulfills all the conditions for wagering the bonus;
- Any bonus is provided to the player, their IP address, or email only once;
- Promotions cannot be used in combination with other offers or bonuses;
- Any manipulations related to receiving benefits from the bonus without fulfilling the conditions will lead to the cancellation of winnings.
Withdrawal of funds and payments
If a player is betting with real money, then they should study the rules that apply to the deposit and withdrawal procedures:
- Wild Joker Casino will make payments on weekdays that are not holidays;
- In order to withdraw money, the user must provide a copy of any identification document, a bank statement, a paid utility bill, and payment method information. This information must be provided within 14 days of the request from company employees;
- If the player misses the deadline, then the money will be transferred to the gaming account in the online casino. The Company will not be responsible for any further difficulties that may arise when submitting a repeated withdrawal request;
- The player cannot use a means of payment that belongs to a third party;
- In order to withdraw money, the user must win back 50% of the deposit amount;
- The player’s account consists of a game balance and a withdrawal balance. The formet can only be used for games, and the latter can be used to withdraw funds;
- The maximum withdrawal amount is AUD 15,000. This amount can only be withdrawn once a week.
Jackpots Terms
If the user has an active bonus and wins the jackpot, then the winnings from these pokies cannot be credited. The bonus is considered active if there is a balance on the account that is tied to this promotion. This includes winnings received from the bonus, money used to place bets or any balance that is expected to be withdrawn. The user must withdraw this balance or cancel it for the bonus to cease being active.
