Wild Joker Casino Support
Casino needs to ensure that players’ experience on the site is safe and fun. Therefore, communication with users is a fundamental process in developing Wild Joker Australia and improving the gaming experience. The company has a 24-hour customer support service, which is available in several options:
| Method | Description |
|---|---|
| Email ([email protected]) | It’s the go-to solution if you have any complaints or questions. However, if you have a not-so-urgent request or want to receive an answer right away, it’s better to use other options. Email is perfect for drawn-out conversations with plenty of attachment files. |
| Phone line (1800834497) | The hotline is free and works 24/7. You can also talk through any of your problems this way. Within 10 minutes, you’ll probably have them resolved. If not, you can be redirected to other options. |
| Live chat (on the site) | If a player wants to quickly resolve an issue without interrupting the gameplay, they should use live chat. This is available on the official website in the lower right corner. The player just needs to ask their question, after which the manager will answer within 5 minutes. |
FAQ
How long does it take to receive a response?
This depends on the chosen method of communication, as well as the complexity of the request. In some cases, the manager may extend the response time to conduct additional investigations.
How long does it take to receive a response?
This depends on the chosen method of communication, as well as the complexity of the request. In some cases, the manager may extend the response time to conduct additional investigations.
What should I do if the support representative cannot solve the problem?
In this case, the issue is referred to other departments of Wild Joker Australia, like management.
How to ask for help?
You can ask for help via any of the described methods even if you aren’t registered, but it’s better to have a functional account.
Are support managers professionals?
Yes, they have the necessary skills and knowledge in various areas, from the technical design of the site to legal issues.