Privacy Policy on Wild Joker Casino
The company understands that user data is sensitive and does everything possible to keep it secure. However, personal details play an important role in the development of online casinos, improving services and providing comfortable services for players. To ensure that the collection and analysis of private data is safe, complies with all principles, and does not violate user rights, Wild Joker Casino has developed this privacy policy. Thanks to it, players can find out what methods the online casino uses to obtain confidential information, how it’s used, and what rights and responsibilities users have.
Any person who has an account with Wild Joker Casino Australia and uses the site’s services automatically agrees to the provisions of the document. If users do not agree to this, then they should leave the site.
To ensure that the policy remains relevant and complies with legal requirements, the company may make changes and additions to the articles. Players are advised to visit the relevant page on the site from time to time to stay up to date with changes. In some cases, staff may send appropriate notifications to the player so that they have time to review the new version.
Information collection
In accordance with the policy, online casinos are required to:
- Establish the player’s identity using additional documents and data;
- Take additional measures to verify and certify documents, or obtain such assurance from the relevant authorized organization;
- Ensure that the first payment is made through an account that is opened in the user’s name at a financial institution.
In order for players to have full access to the services on the site, Wild Joker Casino collects some personal details. This typically includes any information that will help the company identify users and understand their preferences and needs. This category includes:
- Data used in the registration form. During this process, the user provides full name, gender, date of birth, country and residential address, mobile number and email address;
- Communication on the site and contact with customer support. The company has the right to store records of comments left by the player, as well as correspondence and calls to support.
Wild Joker Casino Australia undertakes not to sell or transfer private data to third parties. In addition, only company employees have access to personal information about players.
Identity Verification
To make purchases on the site, receive bonuses and promotions, as well as perform financial transactions, the company may need the user’s personal details. In addition, Wild Joker Casino does this to ensure security and prevent money laundering, terrorist financing, and fraud. Therefore, to make a deposit or withdraw money, the person needs to provide the following documents:
- A valid form of identification, such as a passport or driver’s license;
- A paid utility bill that is not older than 3 months;
- A copy of the debit card that the player used on the site. The user must hide the CVV number and 8 digits in the middle of the card number;
- A completed authorized deposit report form will be sent to the player by company employees.
Device Information
A company needs to understand how players use the site and what they do on it. For this purpose, the casino can find out information about the IP address, device type, operating system, browser type, language settings, location, time and date of login, session duration, and so on.
Data Security
Wild Joker Casino Australia ensures that personal details are kept secure. To achieve this, the company uses a variety of measures around the clock:
- Encryption of private data using the best protocols;
- Ensuring network security using the best security systems from reliable suppliers;
- Physical control of data centers and monitoring of visitor logs;
- Limiting the number of employees who work with private information and signing a confidentiality agreement;
- Conducting regular audits by external and independent organizations.
The company does everything possible to ensure a safe and comfortable stay on the site. However, it is not responsible for those users who violate the rules of the site and try to gain unauthorized access. The casino takes all measures required, but it’s also up to the user to secure their data properly.
The company may also post advertising material and accompanying links on the official website. Wild Joker Casino is not responsible for the security of such resources and recommends that users review their privacy policies in advance. The casino is not responsible for losses that a player may incur when switching to external resources.
Contact us
If players have questions regarding the implementation of policies, specific procedures, or other problems or complaints, they can contact customer service at [email protected].
At the same time, in the event of a request for a violation of user rights, they must provide relevant evidence. The support manager will review the request within a reasonable time and respond. If the player is dissatisfied with the decision, then the issue is referred to the company management for consideration.
